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Terms and ConditionsLAST UPDATED · 31 July 2026

These Terms govern your use of the membrs. platform and the contracts you enter into through it.

The document has three parts. Part A applies to everyone. Part B applies to members, meaning consumers who buy a membership. Part C applies to clubs and venues, meaning business users. If you are both a member and a club operator, all three parts apply to you, each within its own scope.

The Italian version of these Terms is the authoritative one. This English version is a courtesy translation.

Part A. General provisions

1. Who we are

The membrs. platform is provided by Saba Events S.R.L., a company incorporated under Italian law, with registered office at Via di Salicchi, 711/X, 55100 Lucca (LU), Italy, VAT and tax code 04726940234.

Saba Events S.R.L. is the provider of the service, the seller of the memberships and the data controller for the platform. In the rest of this document we call it "Saba Events", "we" or "membrs.".

You can write to us at hello@membrs.world or by certified email at sabaevents@pec.it. Full identification details are at the end of this document.

2. Scope and structure of these Terms

  1. These Terms govern access to and use of the websites membrs.world and app.membrs.world, the membrs. mobile app and any connected service.
  2. You accept these Terms when you create an account, when you register a club or when you subscribe to a membership.
  3. The Privacy Policy, the Cookie Policy and the Refund Policy apply alongside these Terms and form an integral part of them. If the Refund Policy conflicts with these Terms, the Refund Policy prevails as regards refunds.
  4. If any clause is void or ineffective, the remaining clauses stay in force.

3. Definitions

  • Platform: the websites, the mobile app, the management panel and the membrs. services provided by Saba Events.
  • Member: the individual who creates an account as a consumer and may subscribe to one or more memberships.
  • Club: the venue, nightclub or party format that registers a profile on the platform and defines plans and perks. In this document "club" also covers "formats", meaning travelling party brands.
  • Plan: the membership offer published by a club, with a price, a billing interval and a list of perks.
  • Perk: the benefit the club promises to its members, for example priority entry, discounts, reserved areas. Each plan can contain up to ten perks, each described in no more than forty characters.
  • Membership: the recurring subscription taken out by a member on a club's plan.
  • Card: the digital credential of the membership, available in the account and as an Apple Wallet or Google Wallet pass, consisting of a QR code and a short alphanumeric code.
  • Event: the night published by a club on the platform.
  • Booking: the member's request for a place at an event, free of charge, subject to capacity and waitlist.
  • PR: the promoter who brings new members to a club through an invitation link.
  • Door staff: the club personnel authorised to scan the card at entry.
  • Business user: anyone using the platform for entrepreneurial, commercial or professional purposes, meaning the club and its staff.

4. Accounts and security

  1. To use the platform you must create an account and provide true, complete and up-to-date information.
  2. The account is personal. You may not transfer, share, sell or let others use it.
  3. You are responsible for keeping your credentials safe and for everything done through your account. If you suspect unauthorised access, write to us immediately.
  4. You can also sign in with Google or Apple. These Terms apply in that case too.
  5. We may suspend or close an account that breaches these Terms, that is used fraudulently or that puts the platform, other users or us at risk. Except in urgent cases or where the law requires otherwise, we give you notice and a chance to put things right.

5. Permitted use and prohibitions

You agree not to:

  1. use the platform for unlawful purposes or to infringe third-party rights;
  2. transfer, resell, trade or auction a membership, a card or a booking;
  3. share your card's QR code or short code with third parties, or use someone else's card;
  4. provide false information, another person's identity or documents that are not yours;
  5. upload or send content that is unlawful, defamatory, discriminatory, violent, sexually explicit, harassing, or that infringes intellectual property rights;
  6. use automated data-collection systems, scrape, decompile, reverse engineer or attempt to circumvent security measures;
  7. interfere with the operation of the platform, overload it or test its vulnerabilities without our written authorisation.

If you breach this section we may remove content, suspend access or close the account, in proportion to the seriousness of the conduct.

6. Intellectual property

  1. The platform, the software, the databases, the graphics, the texts, the "membrs." trade mark and the other distinctive signs belong to Saba Events or its licensors. Nothing in these Terms transfers any right in them to you.
  2. We grant you a personal, non-exclusive, non-transferable and revocable licence to use the platform in accordance with these Terms.
  3. Content you upload remains yours. You grant us a free, non-exclusive, worldwide licence to host, reproduce, technically adapt and display it to the extent needed to operate and promote the platform. The licence ends when you remove the content, save for backup copies and retention obligations.
  4. If you believe content infringes your rights, write to hello@membrs.world identifying the content and the right infringed. We assess the report and remove the content if the report is well founded.

7. The service

  1. The platform lets clubs publish membership plans and events, and lets members subscribe to a membership, receive a digital card, book events free of charge and communicate with the club.
  2. membrs. does not sell tickets and does not issue admission titles to shows. A membership is a subscription to the benefits offered by the club. Event bookings are free and do not amount to the purchase of an admission title.
  3. The platform does not handle venue security, food and drink service, licensed capacity or the obligations the law places on the venue operator. The club is responsible for those.

8. Availability, evolution of the service and maintenance

  1. We work to keep the platform available, but we do not guarantee uninterrupted, error-free operation.
  2. We may suspend the service for scheduled maintenance, urgent security work or technical reasons. Where possible we give advance notice.
  3. The platform is at launch stage and is being developed continuously. We may add, change or remove features. If a change substantially reduces what your membership gives you, you may cancel and, if you have already paid for a period you will not be able to use as promised, we give you a proportionate refund.

9. Liability

  1. We are responsible for performing the services we provide, meaning the platform, the collection of the membership fee, the issuing of the card and the management of the subscription relationship.
  2. The club is responsible for what happens inside its venue and for delivering the perks. See section 17 for the allocation of roles and for what happens if a perk is not delivered.
  3. Nothing in these Terms excludes or limits our liability for wilful misconduct, gross negligence, death or personal injury caused by us, nor the rights that the law grants consumers on a mandatory basis.
  4. We are not liable for damage arising from events beyond our reasonable control, such as natural disasters, network or power outages, acts of authorities, strikes, or failures of payment or hosting providers.
  5. The liability cap towards business users is set out in section 43.

10. Personal data

We process personal data in accordance with the Privacy Policy and the Cookie Policy published on membrs.world. The Privacy Policy explains what data we collect, why, who we share it with, how long we keep it and how to exercise your rights. The allocation of roles between Saba Events and the club is described in sections 30, 40 and 41.

11. Changes to these Terms

  1. We may amend these Terms for technical, operational or legal reasons, or as the service develops.
  2. We notify material changes by email or inside the platform with at least 30 days' notice, stating the effective date.
  3. If you do not accept the changes you may cancel your membership or close your account before the effective date, at no cost and without penalty. In that case you keep access until the end of the period you have already paid for.
  4. We do not change the price of an active membership. If a club changes a plan's price, the change applies only to new subscriptions.

12. Governing law, jurisdiction and dispute resolution

  1. These Terms are governed by Italian law.
  2. If you are a consumer resident in another EU Member State, the more favourable mandatory rules of your country of residence continue to apply.
  3. Consumer forum. Disputes with a consumer fall within the exclusive jurisdiction of the court of the consumer's place of residence or elected domicile, under art. 66-bis of the Italian Consumer Code (Legislative Decree 206/2005). This rule is mandatory and is not altered by any clause of these Terms.
  4. Business users. Disputes with a business user fall within the exclusive jurisdiction of the Court of Lucca.
  5. Complaints. Before going to court, write to us at hello@membrs.world. We answer complaints within 30 days of receipt.
  6. ADR. Saba Events S.R.L. has not joined any mediation or alternative dispute resolution body under arts. 141 ff. of the Italian Consumer Code, and is therefore not bound to use one. Disputes are accordingly settled before the ordinary courts identified in points 3 and 4.
  7. If the Italian version and the English translation of these Terms diverge, the Italian version prevails.

13. Contact, notices and final provisions

  1. Notices relating to the contract are sent to the email address linked to your account or delivered inside the platform. Keep that address up to date.
  2. You can write to us at hello@membrs.world. For formal notices use the certified address sabaevents@pec.it.
  3. We may not assign the contract to third parties without your consent, except in the case of a transfer of the business or a business unit, a merger or an equivalent corporate transaction. In that case we notify you in advance and, if you are a consumer, you may cancel at no cost.
  4. If we do not enforce a right, that does not mean we waive it.

Part B. Terms for members (consumers)

This part applies if you use the platform as an individual for purposes outside your trade, business or profession.

14. Minimum age

To create an account and subscribe to a membership you must be at least 18 years old. By signing up you declare that you are. If we find that an account belongs to a minor we close it and cancel the linked memberships, refunding any periods not yet used.

Access to venues remains subject to the age requirements set by law and by each venue's own rules, which may be stricter.

15. Who your contract is with

The membership contract is between you and Saba Events S.R.L.

This is the central point of these Terms. In practice it means that:

  1. Saba Events is the seller of the membership. We collect the fee, we are your contractual counterparty for the payment, and we are responsible to you for the existence and management of the subscription.
  2. You do not enter into any payment contract with the club. The club does not charge you and does not issue the membership receipt.
  3. The club is the supplier of the perks. The club defines the benefits of the plan and delivers them in its own venue.
  4. The receipt or invoice for the membership is issued by Saba Events S.R.L.
  5. If you have read elsewhere, for example in an older version of these Terms or in an app store description, that the membership is "billed by the club", that statement is superseded by this section.

16. What the membership includes

  1. A membership is a recurring subscription to a plan published by a club.
  2. It entitles you to the perks listed in the plan at the time you subscribe, to the digital card, and to book that club's events free of charge, within the limits of section 27.
  3. A membership does not guarantee entry to any specific night. Entry remains subject to capacity, opening hours and the venue's rules, as described in section 28.
  4. You may hold memberships at different clubs. You may not hold two active memberships on the same plan at the same club.
  5. A plan may have a maximum number of subscribers. Once it is reached, the plan cannot be subscribed to until places free up.
  6. If the club changes or archives a plan, your existing membership continues on the terms and at the price you subscribed to. An archived plan is simply no longer available to new members.
  7. If the club reduces the perks of a plan, we tell you. If the reduction is substantial you may cancel and ask us for a proportionate refund of the period already paid.

17. The club's role and Saba Events' role

WhoWhat they are responsible for
Saba Events S.R.L.The platform, your account, collection of the fee, invoicing, the digital card, handling cancellation, withdrawal and refunds.
The clubThe published perks and their delivery, the events, the decision on entry, venue security and house rules, compliance with licensed-premises law.

We check that the club is registered and active on the platform. We do not run the venue and we are not at the door.

If a published perk is not delivered to you, write to hello@membrs.world. We take it up with the club and, if the problem is not resolved, we may grant you a proportionate refund or terminate the membership. Your rights under the law against the club for what happens inside the venue are unaffected.

18. Price, VAT and receipts

  1. Prices are stated in euro and are inclusive of VAT at 22%. The price you see is the price you pay. We do not add VAT at payment time.
  2. The applicable tax treatment is determined automatically based on the payer's country. If you live outside Italy the rate applied may differ and the final amount may vary accordingly.
  3. The minimum price of a plan is EUR 5.00.
  4. Plans may be billed monthly, quarterly or annually. A discount can be applied only to annual plans. If a plan is advertised at a discount, the amount charged is already the discounted one.
  5. Payment is handled by Stripe. You are taken to Stripe's payment page: your card details never pass through and are never stored on our systems.
  6. The receipt or invoice for each charge is issued by Saba Events S.R.L. and remains available in your account.

19. Activation, billing cycle and renewal

  1. The membership becomes active once payment is confirmed. From that moment the card can be used.
  2. The first charge is taken on the day you subscribe. Later charges are taken on the same date of each period (each month, each three months or each year, depending on the plan).
  3. The membership renews automatically until you cancel it.
  4. You authorise Saba Events to charge the fee to the payment method you registered, at each renewal, until cancellation.
  5. You can manage your membership and your payment method from your account.

20. Failed payments

  1. If a charge fails, we tell you by email and the payment is retried according to our payment provider's schedule. If the payment ultimately fails after those attempts, the membership is cancelled.
  2. While payment is outstanding the membership is in a "past due" state. In that state:
    • the card remains visible in your account and in your wallet;
    • you cannot book events;
    • you do not receive the club's communications;
    • scanning the card at the door does not give access to the perks, because the membership is not active;
    • you cannot subscribe again to the same plan until the situation is resolved.
  3. You can fix this by updating your payment method from your account.

21. 14-day right of withdrawal

  1. As a consumer you have the right to withdraw from the membership contract within 14 days of subscribing, without giving a reason, under arts. 52 ff. of the Italian Consumer Code (Legislative Decree 206/2005) and Directive 2011/83/EU.
  2. Immediate performance. Because the membership can be used immediately, by subscribing you expressly request that we begin performing the service before the withdrawal period ends, and you accept that on withdrawal you will be charged an amount proportionate to the service already supplied.
  3. Effect of withdrawal. If you withdraw within the 14 days, we refund what you paid less the amount proportionate to the days already elapsed from activation to the withdrawal notice. The calculation is based on the fee for the current period.
  4. How to withdraw. Write to hello@membrs.world stating your account email, the club and the plan. An explicit and unambiguous statement is enough. You may use the model withdrawal form in Annex I, Part B of the Italian Consumer Code, but you are not required to.
  5. Refund. We refund using the same payment method used for the purchase, at no cost to you, within 14 days of receiving the withdrawal notice. When the money actually reaches you depends on your bank.
  6. The right of withdrawal applies to every new membership you take out, not only the first.

22. Cancelling a membership

  1. You can cancel a membership at any time from your account, without giving a reason and without penalty.
  2. Cancellation takes effect at the end of the period you have already paid for. Until then the membership stays active and you keep using the perks and booking.
  3. There are no partial refunds and no pro rata calculation on cancellation. If you cancel the day after a renewal, you still pay for the whole period and you can use it until it ends.
  4. You can undo the cancellation and reactivate the membership as long as the current period has not ended. After that date the membership is closed and to come back you have to subscribe again, on the terms then published.
  5. Cancelling a membership does not close your account. To close the account, see section 23.

23. Deleting your account

Read this section before deleting your account. Deleting is not the same as cancelling.

  1. You can delete your account yourself from your profile settings.
  2. Deletion cancels all your active memberships immediately. The cancellation is immediate, not at the end of the paid period.
  3. No refund is given for the period already paid and not used.
  4. From the moment of deletion you lose access to the perks, the card and your bookings.
  5. If you want to keep access until the end of the period you have paid for, cancel first (section 22) and delete your account after it expires.
  6. 30-day restore window. For 30 days after deletion you can restore your account. Restoring brings back your profile and history, but it does not reinstate the cancelled memberships: to be a member again you must subscribe and pay again.
  7. After 30 days deletion is final and your personal data is anonymised as described in the Privacy Policy. Tax and accounting records are kept for the statutory period, in a form that no longer identifies you.

24. Suspension by a club

  1. A club may suspend one of its members if the member breaches the venue's rules, behaves dangerously, abusively or unlawfully, harms people or property, or if suspension is necessary for the safety of the venue and of people in it.
  2. Suspension has severe effects, and we state them plainly here:
    • the membership at that club is cancelled immediately;
    • no refund is given for the period already paid and not used;
    • you cannot take out a new membership at that club for 90 days.
  3. The suspension affects only the club that imposed it. Your memberships at other clubs are unaffected.
  4. The club must have a legitimate reason and may not use suspension as a way to avoid a refund or in a discriminatory manner. See section 39.
  5. If you believe a suspension is unjustified, write to hello@membrs.world within 30 days. We ask the club for its reasons and assess the case. If the suspension turns out to have no legitimate ground, we refund the unused remainder of the period and remove the 90-day block.
  6. Any action you may bring against the club under the law is unaffected.

25. Suspension or closure of a club

  1. We may suspend a club from the platform if it breaches these Terms, fails to honour perks, provides false information, or behaves in a way that puts members or the platform at risk.
  2. When we suspend a club, its members' memberships stay active until the end of the period already paid for and then end. They do not renew.
  3. If the club becomes active again, the ended memberships do not restart on their own. You can take out a new one.
  4. If a club closes or leaves the platform, the same rule applies: you keep access until the end of the paid period, and the club must honour the perks until then.
  5. If a suspended or departing club stops honouring the perks before the end of the period you paid for, write to us: we refund the unused proportion.

26. Digital card

  1. The card is the credential for your membership. It consists of a QR code and a short code, and is available in your account and as an Apple Wallet or Google Wallet pass.
  2. The card is personal and non-transferable. Do not share it and do not let anyone else use it. Unauthorised use may lead to suspension of the membership.
  3. The club checks the card's validity when it is scanned. A pass already saved on a phone may remain visible even after the membership has ended: the card confers no rights beyond a valid, current membership.
  4. Each scan at the door records the date, time and context of entry. See the Privacy Policy.

27. Events, bookings and waitlist

  1. Event bookings are free. We do not sell tickets and the platform handles no payment for events.
  2. To book you need an active membership at the club hosting the event.
  3. A booking is a request for a place, subject to the capacity set by the club. When places run out you join a waitlist in chronological order and are notified if a place frees up.
  4. The club may set an opening and closing window for bookings and a minimum notice period for cancelling, shown on the event page.
  5. A plan may set a maximum number of bookings per calendar month. The limit is stated in the plan.
  6. If you cannot attend, cancel your booking within the stated notice period so the place goes to someone on the waitlist. Repeated no-shows may lead the club to limit your future bookings.
  7. A club may cancel or postpone an event. We tell you when that happens. Because bookings are free, there is nothing to refund for the event itself. If cancellations are such that they empty your membership of content, section 16.7 applies.

28. Entry to the venue and house rules

  1. Entry to the venue is decided by the club, within the limits of the law. The decision takes account of licensed capacity, opening hours, safety conditions and the house rules.
  2. The membership gives you the plan's perks. It does not guarantee entry to a specific night, in particular when the venue has reached capacity.
  3. Inside the venue you must follow the house rules and the staff's instructions. The club may refuse or stop access for legitimate safety and order reasons, on the conditions set by law.
  4. The club may ask for identification to verify the age or identity of the cardholder.

29. Communications, notifications and marketing

  1. We send you service communications about your account, membership, payments and bookings. They are necessary to perform the contract and cannot be switched off while you have an active account.
  2. Clubs may send communications to their own members through the platform. Promotional communications are subject to your choice: you can switch them off at any time using the link in every message or from your profile settings. Switching off applies to every club you are a member of.
  3. Club communications are physically sent by us. The club does not receive the list of its members' addresses, unless you have enabled sharing under section 30.
  4. Push notifications. The platform prompts you to enable push notifications. You can decline when prompted and you can turn them off at any time from your device or profile settings.

30. Your data and what the club sees

  1. The club you are a member of sees your name, the plan you hold, the status of the membership, the join date, your entry activity and the total you have spent at that club. It needs this to recognise you and to honour the perks.
  2. Your email address and phone number are shared with the club only if you switch the relevant option on in your profile. The option is off by default and you can change it at any time.
  3. The club may add internal tags and notes about you in its own panel.
  4. If you message the club through the platform's chat, the club reads your messages and the files you send.
  5. Full details of the processing, the legal bases, the providers involved and your rights are in the Privacy Policy.

Part C. Terms for clubs and venues (business users)

This part applies if you register or manage a club, venue or format on the platform. Whoever accepts these Terms on behalf of the club declares that they have authority to bind it.

The consumer provisions in Part B do not apply to the relationship between Saba Events and the club.

31. Eligibility

  1. You may register a club only if you carry on the activity professionally, are at least 18 years old and have authority to represent the club.
  2. You must hold the authorisations and licences and comply with the obligations the law imposes on your activity. We do not verify them and take no responsibility for them.
  3. One account may own one club.

32. Registration and accuracy of business data

  1. At registration you provide the club's name, city and country. The profile becomes publicly visible.
  2. Before you can publish paid plans you must complete the information needed for invoicing and payments: legal name, VAT number, billing email and bank details. They must be true, complete and up to date.
  3. The IBAN is set once from the panel. Any later change is made in writing by email with an identity check, so that nobody can quietly redirect your money.
  4. You can publish your plans and sell them as soon as registration is complete. The commission that applies to your club is the one recorded for your club on the platform, and it may be zero until a different rate is agreed in writing. See section 35.
  5. You are responsible for your staff's accounts and for what they do on the platform. The available roles are owner, manager, door staff and PR, each with different permissions. Remove promptly the accounts of people who leave the venue.

33. Plans, prices and perks

  1. You define the plans: name, price, billing interval and perks.
  2. Technical constraints on plans: minimum price EUR 5.00; monthly, quarterly or annual interval; discount available only on annual plans; maximum ten perks per plan; maximum forty characters per perk; option to set a maximum number of subscribers and a maximum number of bookings per month.
  3. Prices are inclusive of VAT at 22%. What you publish is what the member pays.
  4. Perks are contractual promises to members. They must be described clearly, truthfully and without misleading anyone. Do not promise what you cannot deliver.
  5. If you change a plan's price or interval, the change applies only to new subscriptions. Existing subscriptions stay at the price and on the terms subscribed to. The same applies if you archive a plan: existing subscribers continue, new ones can no longer subscribe.
  6. If you reduce a plan's perks you must tell us in advance. We inform the affected members and, if the reduction is substantial, they may cancel and obtain a proportionate refund of the period paid. The cost of that refund is borne by you under section 35.6.

34. Obligation to honour the perks

  1. You undertake to honour the published perks for every member with an active membership, for the whole duration of that membership, consistently and without discrimination.
  2. The obligation continues even if you leave the platform, if we suspend your club or if you archive the plan: members who have already paid for a period keep the perks until the end of that period.
  3. You must enable your door staff to scan the card and to recognise the plan's perks.
  4. You may refuse entry only for legitimate reasons, in particular capacity reached, safety, age requirements, or house rules applied consistently.
  5. The platform does not record the redemption of individual perks. Proof of delivery remains your responsibility.

35. Commission, monthly payout and the club's invoice

  1. Saba Events collects the members' fees as the seller. You collect nothing from the member through the platform.
  2. On each fee collected we retain the commission agreed with the club. The commission is set during onboarding, is specific to each club and is recorded in your profile. You cannot change it unilaterally from the panel and any variation is agreed in writing.
  3. Payout calculation. On the first day of each month we calculate, for the previous calendar month, the total amounts actually collected on your club's memberships. We deduct the commission. The difference is your payout.
  4. The payout is paid against an invoice. You must issue Saba Events S.R.L. an invoice for the net amount shown in the panel, with VAT and the other items required by law. We pay by bank transfer to the registered IBAN within 30 days of receiving a correct invoice, in line with Legislative Decree 231/2002 on late payment in commercial transactions. If the invoice is incomplete or incorrect, the term runs from receipt of the corrected invoice.
  5. If there are no collections in a month, there is no payout and no invoice.
  6. Refunds and reversals. If we refund a member, or if a bank reverses a payment, the related amount is not due to you. If it has already been paid to you, we recover it by set-off against later payouts or ask you to repay it.
  7. Taxes and contributions due on your revenue remain your responsibility. Each party meets its own tax obligations.
  8. If you dispute a calculation, write to us within 60 days of the payout date, setting out the grounds.

36. No fixed fee

  1. You pay no subscription fee, no set-up fee, no fixed cost and no exit penalty. The only consideration due to us is the commission on membership fees actually collected.
  2. If you generate no revenue in a month, you owe us nothing.
  3. There is no minimum term and no exclusivity. You can stop whenever you want, subject to the obligation in section 34.2.

37. Club content

  1. You are responsible for everything you publish: club name and description, images, events, line-ups, perk descriptions, messages to members.
  2. You warrant that you hold all necessary rights in the content you upload, including images, trade marks, artist names and third-party materials, and that you have met your obligations to rights holders.
  3. You grant us a free, non-exclusive, worldwide licence, transferable to our technical providers, to host, reproduce, technically adapt, publish and display that content in order to operate the platform and to promote your club and the platform. The licence lasts while the content is published, plus the technical time needed for backups.
  4. We may remove or hide content we consider unlawful, misleading, infringing third-party rights or contrary to these Terms, and we may suspend the profile in serious cases. Where possible we explain the reason and give you a chance to respond.
  5. You indemnify us against any claim, damage, penalty and expense, including reasonable legal costs, arising from the content you publish, the perks you promise and your activity in the venue.

38. Messages and communications to members

  1. You can send communications to members with an active membership at your club, optionally segmented by plan, join date or tag.
  2. The communications are physically sent by us. You do not receive the list of addresses: you only see the number of recipients, unless the individual member has enabled sharing of their email or phone number.
  3. Frequency cap. As a rule you can send up to 3 communications every 7 days. The cap protects members and everyone's deliverability.
  4. Marketing boundaries. Promotional communications are sent only to members who have not opted out. You may not use the platform's channels to promote third-party products, services or businesses unrelated to your club without our written agreement and a valid legal basis.
  5. You may not extract members' contact details from the platform to use them in external channels (your own newsletter, CRM, advertising campaigns, third-party lists) except within the limits of section 40, and only for members who have enabled sharing of their contact details and for whom you have your own legal basis.
  6. You must comply with the rules on commercial communications and data protection, including the duty to act on objections. You are responsible for the content of your messages.
  7. We may block or limit sending if your messages generate complaints, unusual unsubscribe rates or delivery problems.

39. Suspension of members by the club

  1. You may suspend one of your members only for a legitimate and documentable reason, in particular breach of house rules, dangerous, abusive or unlawful conduct, damage to people or property, or fraud.
  2. Suspension has heavy effects on the member: it immediately cancels their membership with you, gives rise to no refund, and prevents them from subscribing to your club again for 90 days.
  3. You may not use suspension as a way to avoid a refund, as retaliation or in a discriminatory manner. Every suspension is logged.
  4. You must keep a record of the reason for the suspension and give it to us on request. If we establish abusive use, we may reverse the suspension, refund the member and charge the cost to you under section 35.6, and suspend your club.

40. Data protection roles

  1. Saba Events is the controller of members' personal data for operating the platform, accounts, memberships, payments, invoicing, security and service communications.
  2. The club acts as a processor (art. 28 GDPR) for the processing it carries out through the platform on member data that remains under our control: viewing its member list, entry history, internal tagging, segmentation, sending communications through our channels, and handling chat. For that processing it acts only on our documented instructions and within the limits of the Addendum in section 41.
  3. The club becomes an autonomous controller as soon as it steps outside that perimeter, that is when it:
    • collects data directly from customers in its own venue, using its own forms, lists or systems;
    • exports data from the platform and imports it into its own CRM, newsletter or advertising tools;
    • uses the data for its own purposes, other than performing the membership;
    • processes data of its own non-member customers.

From that point the club is responsible in its own right for legal bases, privacy notices, data subject rights and security, and cannot rely on our privacy notice.

  1. The club may not extract and reuse for its own purposes the contact details of members who have not enabled sharing, nor circumvent that limit through staff or through exports.
  2. Each party notifies the other without undue delay of any personal data breach involving data processed through the platform.

41. Data processing addendum

This section is the addendum under art. 28(3) and (4) of Regulation (EU) 2016/679, for the processing in which the club acts as processor on behalf of Saba Events. The addendum forms an integral part of the club terms and applies to every club by virtue of its acceptance of the club terms, with no separate act required. Collection and tracking of a signed copy of the addendum is being rolled out.

  1. Subject matter. The processing of members' personal data carried out by the club through the platform's features.
  2. Duration. From registration of the club until the end of the relationship, plus the time needed to meet legal obligations.
  3. Nature and purpose. Consultation, organisation, segmentation, communication and temporary storage of member data, solely in order to manage the membership relationship, recognise members at the door, deliver the perks, communicate with members and support customer service.
  4. Types of data. Name; membership status and plan; join date; entry history; tags and notes assigned by the club; chat content and attachments; total amount spent by the member at that club; email address and phone number limited to members who have enabled sharing.
  5. Categories of data subjects. Members of the club, former members, and people who contact the club through the platform. No special categories of data under art. 9 GDPR are processed.
  6. The club's obligations as processor. The club:
    • processes data only on Saba Events' documented instructions and not for its own purposes;
    • ensures that persons authorised to process the data are appointed, instructed and bound by confidentiality, in particular door staff;
    • implements technical and organisational measures appropriate under art. 32 GDPR, including protection of devices used at the door and deletion of residual data on those devices;
    • does not appoint sub-processors for this processing without our written authorisation, and remains responsible for their acts;
    • assists us, taking into account the nature of the processing, in responding to data subject requests and in meeting the obligations of arts. 32 to 36 GDPR;
    • notifies us of any personal data breach without undue delay and in any case within 24 hours of becoming aware of it;
    • does not transfer data outside the European Economic Area without a valid basis under Chapter V GDPR;
    • on termination deletes or returns the data and any copies, save for statutory retention obligations;
    • makes available the information needed to demonstrate compliance with art. 28 and allows and contributes to reasonable audits, on notice and without disrupting its business.
  7. Shift to autonomous controllership. The obligations in this section cease to apply, and the club takes on the status of autonomous controller with all related responsibilities, for the processing described in section 40.3.
  8. If this section conflicts with the signed addendum, the signed addendum prevails.

42. Term, suspension and termination

  1. The relationship is of indefinite duration and has no minimum term.
  2. Termination by the club. You may terminate at any time by written notice to hello@membrs.world, without penalty. The profile is withdrawn from sale and the plans can no longer be subscribed to. Existing memberships run to the end of the paid period, and you remain obliged to honour the perks until then.
  3. Termination by Saba Events. We may terminate on 30 days' written notice.
  4. Immediate termination. We may terminate the relationship or suspend the club with immediate effect if the club materially breaches these Terms, fails to honour perks, provides false information, becomes subject to measures preventing it from operating, uses the platform for unlawful purposes, or compromises the safety of members or of the platform.
  5. On termination we settle amounts accrued and not yet paid, against invoice, net of anything owed to us.
  6. The following survive termination: section 34.2 on current perks, section 35 on settlement, section 37.5 on indemnity, sections 40 and 41 on data, section 43 on liability, and section 12 on law and jurisdiction.

43. Liability in dealings with business users

  1. The club is liable to members and to third parties for what happens in its venue, for delivering the perks, for safety, for authorisations, for licensed-premises rules and for obligations towards rights holders in the works used.
  2. The club indemnifies us against any third-party claim, penalty, damage and reasonable expense, including legal costs, arising from breach of these Terms, from published content, from failure to deliver perks, from unlawful use of member data and from its own activity.
  3. We are not liable to the club for loss of profit, loss of goodwill, loss of data, or indirect or consequential damage.
  4. Our aggregate liability to a club, on any ground, is limited to the amount of commissions we retained from that club in the 12 months preceding the event giving rise to the claim.
  5. The limitations in this section do not apply to wilful misconduct, gross negligence, death or personal injury, nor to the obligation to pay accrued payouts.

44. Relationship between the parties

  1. The relationship between Saba Events and the club does not create a partnership, joint venture, employment relationship or general agency. Each party acts independently and bears its own costs.
  2. These Terms, together with the documents referred to in them and any signed framework agreement or addendum, constitute the entire agreement between the parties on their subject matter.
  3. If these Terms conflict with a written and signed agreement between Saba Events and the club, the signed agreement prevails.
  4. The relationship with business users is governed by Italian law and by the exclusive jurisdiction of the Court of Lucca, as set out in section 12.4.

Provider identification

Saba Events S.R.L. Registered office: Via di Salicchi, 711/X, 55100 Lucca (LU), Italy VAT and tax code: 04726940234 (VAT number: IT04726940234) Registered with the Companies Register of Lucca, tax code and registration number: 04726940234 Certified email (PEC): sabaevents@pec.it SDI recipient code: 9SUB64Q Email: hello@membrs.world Websites: membrs.world, app.membrs.world